Last Updated: [9/25/2025]
Welcome to Dcodegraphy. These Terms & Conditions (“T&Cs”) govern all photography, videography, and studio services provided by our company. By booking a session, event coverage, or any service with us, you agree to the following terms:
1. Bookings & Payments
- All bookings must be confirmed in advance.
- 100% payment is required before the job or session starts.
- A 50% non-refundable fee applies if the client decides not to proceed after making a booking.
- Bookings are considered valid only after payment confirmation.
- Any changes to booking times must be communicated and confirmed in advance.
2. Refund & Cancellation Policy
- No refunds will be issued once a session or event has started.
- If a client cancels after booking, the 50% non-refundable fee applies as stated above.
- In cases where Dcodegraphy cannot deliver services due to unforeseen circumstances, clients will receive a rescheduled session or an agreed solution.
3. Session Policies & Guest Limitations
- Studio sessions are limited to the agreed number of guests. Unless stated otherwise, a maximum of 5 guests is allowed for each session.
- Clients must arrive on time. Delays will reduce the allocated session time.
- Extra time is billed according to the current rate card (e.g., ₦3,000 per 10–20 minutes, depending on service type).
4. Damages & Responsibility
- Clients are responsible for any damage caused to studio equipment, furniture, or property during their session.
- Dcodegraphy reserves the right to charge for repair or replacement costs in the event of damage.
- Children or minors must be supervised at all times by an accompanying adult.
5. Delivery of Work
- Final images and videos will be delivered within the agreed timeframe (typically 3–5 working days for portraits and longer for events/weddings).
- All deliverables are provided digitally (via flash drives, cloud links, or other methods agreed with the client).
- Once a job is delivered, Dcodegraphy does not keep a backup of clients’ work. Clients are responsible for safely storing their delivered files.
6. Usage Rights & Copyright
- All images and videos produced by Dcodegraphy remain the intellectual property of the studio.
- Clients are granted personal usage rights for photos and videos delivered (e.g., for printing, sharing, or personal promotion).
- Dcodegraphy reserves the right to use selected images/videos for promotional purposes, including portfolios, social media, advertisements, and exhibitions, unless otherwise agreed in writing.
- Commercial usage, resale, or third-party licensing of content must be negotiated separately.
7. Return Policy Terms & Conditions
- 100% payment is required before the job or session starts.
- If a client decides not to proceed after booking, a 50% non-refundable fee applies.
- This agreement follows applicable state laws and regulations.
8. Studio Rules & Safety
- Food, drinks, and hazardous materials are not allowed in the studio unless approved.
- Smoking, drugs, or illegal substances are strictly prohibited on studio premises.
- Clients and guests must comply with safety instructions from studio staff at all times.
9. Limitation of Liability
- While we take every precaution to ensure high-quality results, Dcodegraphy shall not be held liable for:
- Technical issues beyond our control (e.g., power outages, weather conditions for outdoor shoots).
- Personal injury or loss of property during sessions, unless caused by negligence from our staff.
- Maximum liability for any service shall not exceed the amount paid by the client for that session.
10. Amendments
Dcodegraphy reserves the right to update these Terms & Conditions at any time. Updates will be effective immediately upon being posted on our website. Clients are encouraged to review this page regularly.
11. Contact Information
For any questions or clarifications regarding these Terms & Conditions, please contact us:
📍 Dcodegraphy Studio
No. 6 Igwurita Road, Eneka, Port Harcourt, Nigeria
📞 Phone/WhatsApp: 09165987612 | 08066313677
📧 Email: dcodephotography@gmail.com
